Legal

Terms & Conditions

Last updated: April 26, 2026

1. Acceptance of Terms

By downloading, installing, or using VPE (Virtual Producer Engine), you agree to these Terms & Conditions. If you do not agree, do not use VPE. These terms apply to the desktop application, the getvpe.com website, and all associated cloud services.

2. Description of Service

VPE is a desktop application that automates live streaming workflows. It connects to OBS Studio and streaming platforms (Twitch, YouTube, Kick, TikTok, Facebook, Instagram) to detect events, make decisions, and trigger effects in real time. The engine runs locally on your machine; cloud services provide license validation, feature access management, and optional telemetry.

3. Account and License

  • You must be at least 13 years old to use VPE.
  • Your license is personal and non-transferable. You may install VPE on machines you own or control.
  • License validation requires periodic internet access. If our cloud is unreachable, the engine operates in a grace period (up to 48 hours) before non-core features are locked.
  • We reserve the right to suspend or terminate accounts that violate these terms.

4. Subscriptions and Payments

  • VPE offers free and paid subscription tiers. Features available depend on your plan.
  • Paid subscriptions are billed on a recurring basis (monthly or annually) as indicated at checkout.
  • You may cancel your subscription at any time. Cancellation takes effect at the end of the current billing period — no partial refunds.
  • We reserve the right to change pricing with 30 days' notice. Existing subscribers are locked into their current rate until the end of their billing cycle.

5. Acceptable Use

You agree not to:

  • Reverse-engineer, decompile, or disassemble VPE or its components.
  • Circumvent license validation, feature gates, or rate limits.
  • Use VPE to violate the terms of service of any connected platform (Twitch, YouTube, etc.).
  • Redistribute, sublicense, or sell VPE or any part of it.
  • Use VPE for any unlawful purpose or to transmit harmful content.

6. Data Collection and Privacy

VPE collects anonymous usage telemetry and crash reports to improve the product. Stream content (video, audio, chat messages, donation data) is processed locally and never sent to our servers. For full details, see our Privacy Policy.

7. Data Sharing for Product Improvement

By using VPE, you acknowledge that anonymized, aggregated usage data may be used to improve the product and shared with partners in aggregate form. This data cannot identify individual users. Examples include feature adoption rates, error frequency, and performance benchmarks. You can opt out of telemetry collection in the desktop app settings.

8. Third-Party Platforms

VPE integrates with third-party platforms (OBS, Twitch, YouTube, Kick, TikTok, Facebook, Instagram). Your use of those platforms is governed by their respective terms of service. VPE is not affiliated with or endorsed by any of these platforms. We are not responsible for changes to their APIs, terms, or availability.

9. Intellectual Property

VPE, including its source code, design, branding, and documentation, is the intellectual property of VPE and its creators. Your subscription grants you a limited, non-exclusive, revocable license to use the software. You do not acquire any ownership rights.

10. Disclaimer of Warranties

VPE is provided “as is” without warranties of any kind, express or implied. We do not guarantee that VPE will be error-free, uninterrupted, or compatible with all hardware or software configurations. We are not liable for missed clips, failed scene switches, or any impact on your stream caused by using VPE.

11. Limitation of Liability

To the maximum extent permitted by law, VPE and its creators shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of revenue, data, or stream audience, arising from your use of VPE. Our total liability shall not exceed the amount you paid for VPE in the 12 months preceding the claim.

12. Changes to These Terms

We may update these terms from time to time. Material changes will be communicated via the app or email at least 14 days before they take effect. Continued use of VPE after changes take effect constitutes acceptance.

13. Governing Law

These terms are governed by the laws of the jurisdiction in which VPE operates. Any disputes shall be resolved through good-faith negotiation first, then binding arbitration if necessary.

14. Contact

Questions about these terms? Email legal@getvpe.com or reach us at hello@getvpe.com.

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